Glazing has been maximized to significantly increase natural light on the concourse and to provide external to internal transparency, which promotes personal safety and visual activity. The external rainscreen cladding in Durham stone enables the building to complement its surroundings and is combined with massing and proportions which reflect the surrounding buildings without resorting to pastiche.
The design ensures easy access to the station for all users and contains facilities which create a fully inclusive environment. Seating provision and circulation space have been significantly increased compared to the old facility, whilst a full range of features such as tactile guidance paving, tactile maps, induction loops, tactile and braille signage and dedicated wheelchair waiting areas ensure that the facility is accessible to all. Wheelchair accessible toilets and parent and child facilities are provided, along with a Changing Places facility.
Interactive touch screen information boards are provided at each pedestrian entrance whilst information totems with e-reader technology provide departure information at each waiting area. Real time electronic information boards are provided above each boarding door and centrally within the concourse.
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